Shipping Rates: Our shipping rates apply to the Continental United States Only! Orders less than $30 - $6.40 Orders $30 - $75 - $7.95 Orders $75 - $100 - $10.95 Orders $120 - $150 - $12.95 Shipping on flagpole orders will be a special quote. All other areas: Hawaii, Alaska, Canada, and Mexico – We will email shipping rates after your order is placed. Delivery Time: All items will be shipped by UPS ground. Delivery is normally 2 -3 days to most destinations. We also offer next day and 2nd day delivery, for an additional charge, upon request. Return Policy: All stock items carry a 14 day money-back guarantee. We honor the return of UNUSED flags within 14 days of receipt for a full refund less the shipping charges. All special orders and custom items are non-refundable and non-returnable. Damages: Occasionally items may become damaged by the shipper. If you have this problem please call us at: 1.800.540.7890 We will ship a replacement as soon as possible and handle all claims with the shipper. Special Orders: If you are looking for an item not in our online catalog, please email us or call 1.800.540.7890 with the type of flag, size and material. We will provide a prompt quote! General Information: All flags are made in the USA! Payment Methods: Our shopping cart offers a secure site for you to enter your credit card number. You may also print your order and mail it with your personal check, certified check or money order. If your order is in stock, we will process payment and ship your order immediately. If your order is not in stock, we will notify you of the approximate ship date. We accept the following payments: Visa, MasterCard, American Express, Money Orders COD available at an additional charge of $8.50 per order Net 30 terms extended to qualified businesses Net 30 terms extended to all Government agencies and public schools Privacy: We are committed to protecting your privacy. We do not sell, trade or rent your personal information to other companies. The information we collect about you is used to process orders and to provide a more personal shopping experience.